Privacy Policy

When you interact with Johannesburg Spares, we may collect certain personal information including:

• Your name and surname
• Your email address
• Your phone number
• Your delivery address (for parts delivery)
• Vehicle make, model, and year (for parts quotes)
• Parts inquiry details

This information is collected when you:

• Request a quote for parts
• Contact us via phone, email, or website forms
• Subscribe to our newsletter or updates
• Use our website and services

All information is used solely to fulfill your requests and provide our services. We do not sell, share, or disclose your personal information to third parties for marketing purposes.

We use your personal information for the following purposes:

• Processing and responding to parts inquiries and quotes
• Contacting you about your orders and requests
• Arranging delivery of parts and services
• Providing customer support and assistance
• Improving our services and website functionality
• Sending important updates about your orders
• Complying with legal and regulatory requirements

Our website may use cookies and tracking technology to:

• Understand how visitors use our website
• Remember your preferences and settings
• Improve website performance and user experience
• Gather analytics about website traffic and behavior

Cookies cannot collect personal information on their own, but may be linked to information you provide. You can control cookie settings through your browser preferences.

We may share your information only in the following limited circumstances:

• When required by law or court order
• To protect the safety of individuals or the general public
• To prevent fraud or unauthorized transactions
• With service providers who assist in delivering parts (delivery companies)
• With our authorized employees who need access to serve you better

We will never sell your information for marketing purposes.

The security of your personal information is very important to us. We implement appropriate security measures including:

• Secure data storage and transmission
• Limited access to personal information (authorized personnel only)
• Regular security updates and monitoring
• Confidentiality agreements with employees and partners

While we strive to protect your information, no method of transmission over the internet is 100% secure.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications at any time
• Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

We may occasionally send you information about:

• New parts availability for your vehicle
• Special offers and promotions
• Important service updates
• Auto care tips and advice

You can opt-out of these communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly to remove you from our lists
• Updating your communication preferences

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

We may update this privacy policy from time to time. When we do:

• We will post the updated policy on this page
• We will update the "Last Updated" date
• We may notify you via email of significant changes

Your continued use of our services after any changes constitutes acceptance of the updated policy.